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Frequently Asked Questions

Our Frequently Asked Questions page lists the questions and answers we’re most often asked about Empire Today and the services we provide.

Information Center

The Information Center provides more detailed information regarding appointments, installations, products, and product care.   If you have a question about these items, you'll find the answer here! 

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Empire Today is committed to your satisfaction.  If you have a question or concern, we want to hear from you.

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If you prefer to talk to a Customer Care representative about your concern, or if you’d like to set up an appointment, Click to Call immediately connects you!

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Customer Service Contact Information

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If you’d like to set up an appointment, don’t hesitate to call us on our toll free number 800-588-2300; we’ll be happy to help you right away. Our agents are standing by 24 hours a day, 7 days a week to take your call.

For all other inquiries, please call us during our normal hours of operation:

Monday – Friday: 5:00am – 12:00am CST
Saturday: 6:00am – 11:00pm CST
Sunday: 7:00am – 10:00pm CST

Si desea hablar con alguien en Espanol, por favor llame entre 7:00 am y 7:00 pm CST.

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